Contact Us
IT Care
Before contacting IT Care for assistance on IT-related matters, please chat with ALCA, our friendly chatbot, or visit nTouch at https://ntouch.nus.edu.sg first. Both ALCA and nTouch are available 24×7 with information readily available for you.
IT Care (Level 6, Central Library Building)
We provide technical support in the use of computing resources on the campus.
Website: https://nusit.nus.edu.sg/itcare
For Phone & Email Assistance Only
8.30am – 6.00pm (Daily, including Public Holidays and University Holiday)
For Counter Walk-In Service
8.30am to 6.00pm (Mon – Fri)
8.30am to 1.00pm (Sat)
Closed on Sun, Public Holidays and University Holiday
Research & HPC Enquiries
Website : ntouch.nus.edu.sg
NUS CO-OP
For software and notebook sales enquiry.
Website : coop.nus.edu.sg
Staff/Student Card Enquiries
Email : ccedcops@nus.edu.sg
Phone : 6516 7210
Computer Account Enquiries
Email : cceaa@nus.edu.sg
VISITORS INFORMATION
For visitors who are visiting NUS IT, please check on the Visitors’ Parking in NUS for parking areas. Visitors are advised not to park their vehicles at NUS IT carpark as it is reserved for staff only. Any unauthorised vehicle parked in staff lot will be wheel-clamped.
For all parking information, please click here.
