Services

WebMail

If the Internet is the source of all information, computers are the doorways to it. And at NUS IT (as The Matrix would say), we can show you the door, but you’re the one who has to walk through it.

Service Centres

Service CentresIT Care Level 6, Central Library Building12 Kent Ridge CrescentTelephone: 6516-2080Email address: itcare@nus.edu.sg Operating Hours: click here for information Technical EnquiriesEmail address: CCEPCContract@nus.edu.sg Alternate Service CentresAcer For off-campus technical assistance for Acer Notebook, info as below: Acer HelpDesk: 68956299 Acer HelpDesk email: acercare.sg@acer.com.sg Customer can also choose to walk in to Acer Service

Sales Centres

Sales CentresNotebook/Desktop Sales Centre Sales Centres [Near Science Canteen] Science Drive 1, Singapore 117541 Telephone: 6775-5162 Email address: copnb01@nus.edu.sg Opening Hours : Monday to Friday: 9.00am to 6.00pm Saturday, Sunday and Public Holiday: Closed Notebook Order/Collection HoursNotebook/Desktop Sales Centre Location: NUS Co-Op @ LT-27 (Lim Seng Tjoe Lecture Theatre) Monday to Friday: 9.00am to

nVPN

nVPN (NUS Virtual Private Network) allows eligible individuals to securely access NUS resources remotely from any internet source as if they were directly connected to the campus network.

Purchase – 2nd Purchase Scheme

Purchase – 2nd Purchase SchemeIn order to facilitate greater flexibility in allowing you to own and upgrade a notebook with more powerful and latest configurations at very competitive price, you will now be able to make a second purchase of the notebook under the Notebook Ownership Scheme. The criteria are

Purchase – Placing an Order

Purchase – Placing an Order A deposit of S$50 is required at time of placing an order for the notebook. The deposit will not be refunded if cancellation of order or change of notebook model takes place 1 business day after date of order. (E.g. Order made on 1 Aug 2017 but

NoSpoofMail

Email-spoofing refers to the act of sending email using a fake identity. This is a problem faced not only by NUS, but the world over. The weakness lies not in any particular email software but the industry protocol that enables email delivery.

eduroam

eduroam, or EDUcation ROAMing, is a WiFi (Wireless LAN) roaming arrangement among member institutions around the world. With eduroam, students and staff of a member institution, can make use of the credentials provided by their home institution to log on to the WiFi of another institution which is also a member of eduroam.

Software Report

Important This service is for NUS Staff Only This utility enables staff to: Generate an individual report to verify the software installed on your NUS-owned computer/s against the Software List. Generate a consolidated department/faculty report to assist in reviewing software purchases versus installation to ensure compliance. Click here to access the system.