Make, answer and end a call
Skype for Business automatically detects your devices, such as a headset, mic, speakers and cameras. We do, however, recommend that you check your audio and video devices before joining a meeting or making a call.
Icons to remember
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Make/ accept a voice call
Make/ accept a video call
End a call1. Make an audio or video call
Point to a contact’s picture and select Call 
or Start a video call 
.
Call 
or Video Call 
within the conversation window.
You can only have one active call in progress on your phone. Do one of the following:
- Pick up the handset, press
or 
, enter the phone number, and tap , or - Enter the phone number, tap , and pick up the handset, or press
or , or - Press the Line key, enter the phone number, and tap , or
- Tap New Call, enter the phone number, and tap , or
- Select a Favorite from the home screen, or
- Select a contact from the Recent Calls, or
- Select a contact from the Contact Directory.
2. Dial Internal, Local and IDD calls
Internal calls to NUS staff (within NUS)
- Dial the staff’s 5-digit extension, or
- Use Skype for Business’ Contact list
Local calls
- For general numbers, dial “9” followed by the 8-digit phone number
- For service numbers (eg. 999, 995, etc), dial directly
IDD calls
- Hard phones:
Press “More” then select “NUS IDD“. Then follow the prompt to dial. - Soft phones:
Search and select Skype contact “NUS IDD“. Then follow the prompt to dial.
3. Answer an audio or video call
- Select to accept the call.
- You can also select Ignore to dismiss the call or select Options to:
-
Reply by IM to dismiss the call and start an instant message session with the caller.
- Set to Do Not Disturb to dismiss the call and change your status.
- Answer With Audio Only to answer a video call without sending or receiving video.
-
- Tap the Answer/end button on the Jabra Controller.
You can answer calls using the handset, speakerphone, or a headset. Do one of the following:
- Pick up the handset, or
- Press or tap Answer , or
- Press .
4. End an audio or video call
- Select Hang Up
or press Ctrl+Enter
- Tap the Answer/end button on the Jabra Controller.
You can only end active calls. To end a held call, you must resume the call first.
- To end an active call:
Place the handset in the cradle, press or , or tap End Call. - To end a held call:
Tap Resume > End Call.
- Select Hang Up or press Ctrl+Enter
- Tap the Answer/end button on the Jabra Controller.
You can only end active calls. To end a held call, you must resume the call first.
- To end an active call:
Place the handset in the cradle, press or , or tap End Call. - To end a held call:
Tap Resume > End Call.
