Level 6, Central Library Building
12 Kent Ridge Crescent
Telephone: 6516-2080
Email address: itcare@nus.edu.sg

Operating Hours: click here for information

Technical Enquiries
Email address: CCEPCContract@nus.edu.sg

For off-campus technical assistance for Acer Notebook, info as below:

Acer HelpDesk: 68956299
Acer HelpDesk email: acercare.sg@acer.com.sg

Customer can also choose to walk in to Acer Service Centre located at

29, International Business Park
#01-01, Acer Building, Tower A
Service Centre (Side Entrance)
Singapore 609923

Business hours:
– Monday to Friday, 8:45am to 5:15pm
Extended Hours:
– Wednesday, 5:15pm till 7:45pm
– Saturday, 9:00am to 12:00pm
(Closed on Sundays and Public Holidays)

Acer Other Service Drop Off Point (No repair)
Acer Gateway Service Clinic @ Stadium MRT Station, Unit #01-08/09
Address: 3 Stadiums Walk #01-08/09 Stadium MRT Station S (397692)
Business Hours: Monday to Saturday, 11am to 9pm
Close on Sundays and Public Holidays
You may drop off any Acer, eMachine or Gateway Products

Apple Warranty Service repair/request for pick up and drop off :
Contact :  65402000
Email : techsupport@newstead.com.sg

AsiaPac Distribution Pte Ltd
219 Henderson Road, #05-01
Henderson Industrial Park
Singapore 159556
On-site on demand service: Tel: 62720088
Monday to Friday: 9.00am to 6.00pm
Saturday: 10.00am to 2.00pm
Closed on Sundays & Public Holidays
Email: support@asiapac.com.sg

Hotline: 1-800-395-7933
Dell ProSupport: 7x 24 Technical Support & Assistance

Tel: 6586 3111 to login onsite service next business day.
Kindly provide serial number of the product, contact person, contact number and problem description when logging in call.
Operating hours: 9:00am to 6:00pm (calls login after 4.30pm we be schedule within 2 working days).
(Weekdays, excluding public holidays).

1. On Demand/Site Service:

Tel : 6272 5300 Quote model number and serial number
Day : Monday to Friday
Time: 8.30am to 5.30pm

2. Online chat system:

• log in with the URL link below and provide product info

• https://h50203.www5.hp.com/wclweb/wclentry.aspx?lc=en-US&cc=SG&co=hpi

• HP call agent will follow up with customer through chat system

3. Support Case Manager (SCM):

• log a case with the product detail in URL link below.

• Call agent will either call or email to follow up with customer for troubleshooting

• http://h20565.www2.hp.com/portal/site/hpsc/public/scm/home?cc=US&lc=en-US&ac.admitted=1463104128973.1123376534.492883150