NUS-ID – Getting Started

Please complete the following steps before first login.

1. Change your Password

• Visit https://exchange.nus.edu.sg and select Change NUS-ID Password.

2. Register for Multifactor Authentication (MFA)

Protect your NUS-ID with Microsoft MFA, a second-factor authentication to ensure that your login is validated.

1. Install Microsoft Authenticator app on your Android / iOS device.
   

   To install the Authenticator app for Android device, scan the QR code below.

   To install the Authenticator app for iOS device, scan the QR code below.

2. From your computer browser, login to https://aka.ms/mfasetup. When prompted, enter your ID in this format, <NUS-ID>@nus.edu.sg, and password.
3. Click Add sign-in method, select Microsoft Authenticator, then click Next until you reach the QR code.
4. On Microsoft Authenticator app, select (+) in the upper right corner. Select Work or school account > Scan a QR code > and scan the QR code on your computer screen.
5. Verify that your account is added to Authenticator, then click Next on your computer to trigger a push notification.
6. On your phone, enter the number displayed on your computer and click Yes.
7. On your computer, click Next on the “notification approved” screen and complete the registration by clicking Done.

3. Register for Symantec Two-Factor Authentication (2FA)

Install Symantec 2FA to complement the use of Microsoft MFA for secure access to the eServices.

1. Visit Two-Factor Authentication to complete your enrolment.

Note: Symantec 2FA will be retired in the near future.

Should you have any question or require any assistance, please write to itcare@nus.edu.sg.