Support

FAQ: Office 365 ProPlus

FAQ: Office 365 ProPlus 1. What is included in the Office 365 ProPlus license?• Office 365 ProPlus for PC (Office 2016 / 2013) • Office 365 ProPlus for Mac (Office 2016 for Mac) • Office for iPad • Office Mobile for iPhone • Office Mobile for Android • Office for

FAQ: Fluent & CFX

FAQ: Fluent & CFX 1. How do I apply and use ANSYS CFD Fluent/CFX Software?NUS staff and student can access and use ANSYS CFD software in the central HPC system. To start please register your NUS account for the HPC access. After your account is enabled in the HPC system,

Using MobileVisLab

Using MobileVisLabHow to Use MobileVisLab • To use MobileVisLab, you need to register an HPC account. Instructions on HPC account registration can be found at the HPC website • Download turbo-vnc-1.2.1.exe from http://sourceforge.net/projects/turbovnc/files/1.2.1/ or from http://bobcat.nus.edu.sg:3080/support/vnc/, double click on TurboVNC-1.2.1.exe and follow the instructions to install TurboVNC Viewer on your PC. • Once it

nVPN

FAQ: nVPN General1. How do I know if I need VPN?VPN is required for a connection via a private ISP (Internet Service Provider) to access restricted services and resources on the University network. Examples of University restricted services and resources include: • File shares from computers located on the NUS

Static IP Address

FAQ: Static IP Address 1. What is a static IP address?Static IP address is an IP address which needs to be configured manually on the Server, network printer or devices. The IP address will not be changed after power-off or reboot. 2. What is the difference between public and private

Hostel Wi-Fi

FAQ: Hostel Wi-Fi General 1. I’m a NUS staff or student. Should I use NUS wireless or Wireless@SG?You should use NUS wireless for better internet access experience. You do not need to VPN to NUS for accessing NUS internal resources if you are using NUS wireless, unlike Wireless@SG. 2. Who

FAQ: Software Center

FAQ: Software Center 1. What are the requirements to run Software Center? Your computer has to be joined to NUS Windows domain. Please follow the instructions here if your computer is not joined to domain. During Windows login prompt, login using your NUS-ID. If you are off-campus, please connect using NUS WebVPN. If

MobileMail

MobileMailStaff and students may access NUSmail while on the move. You can access NUSmail using your smartphone or tablet. The following setting will be used for the setup of your devices. Staff Email Server: exchange.nus.edu.sg Domain: nusstf ID: <userID>@nus.edu.sg Student Email Server: outlook.office365.com ID: <userID>@u.nus.edu You can refer here for the detailed

FAQ: Firewall Requests

FAQ: Firewall Requests 1. What is Firewall and why we need Firewall Request?Firewalls protects our NUSNET resources by blocking the unwanted communication and allowing only what is “required” for the application/service. Firewall by default will deny all the communication unless specifically allowed. With the Firewall Request, we will assess the

Office 365ProPlus eGuide

Office 365 ProPlus eGuideInstalling Office 365 ProPlus To download Office 365 ProPlus on your machine(s), login to Office 365: Click Install Office 2016. A smallsetup file will be downloaded. Run this setup file to install Office 365 ProPlus To download Office 365 on other software platforms, go to the Software page