Support

Installation

The management of documents in NUS has always been a Herculean task. When faced with the demands of an enterprise system, the traditional way of filing and managing such an enormous amount of documents will inevitably have its limitations.

NUSgroups

FAQ: NUSgroups 1. Can I turn on moderation for my groups?Moderation is not supported on subscription-based mailing (NUSgroups). However we support the use of authorised senders where only selected users are allowed to send email to the groups. We believe this will be more useful than moderation under most circumstances.

Proofpoint

FAQ: Proofpoint 1. Why is my legitimate email to an external recipient quarantined by Proofpoint?As anti-spam works on heuristics to determine if an email is a spam, some legitimate email sent to external recipients could inadvertently be blocked. 2. How can I send the quarantined email to my external recipient?You

SecureMail

FAQ: SecureMail 1. What exactly is being encrypted when we talk about email encryption?Only the message body of the email is encrypted, other properties such as the sender email address, recipient email address and the subject of the message (and some other information which makes up the email headers) are

How to use SecureMail

How to use SecureMailConfiguration Preparing your Workstation – Do this on every workstation that you will be sending/receiving encrypted/signed email • Download this SecureMail utility. Click here to download the utility. • This Guide shows how to use the utlity above. Click here to download the guide. How to Send a Signed

NoSpamMail

NoSpamMail The problem of Spam is an Internet epidemic and we need a multi-pronged approach where each of us has to do our part. Please refer to the NUS No-Spam website for more general information on combating spam from the perspective of an email user. Specifically, herewith are the information you will

FriendlyMail

FAQ: FriendlyMail 1. What is a Friendly Mail?A FriendlyMail is an alternate email address that you can apply for at no additional charges. It will be associated to the same mailbox as your default email address (eg. CCExxx@nus.edu.sg, OHRxxx@nus.edu.sg for staff, u07xxxxx@nus.edu.sg, g08xxxxx@nus.edu.sg for students) that was issued to you when you first became a part