Support

Static IP Address

FAQ: Static IP Address 1. What is a static IP address?Static IP address is an IP address which needs to be configured manually on the Server, network printer or devices. The IP address will not be changed after power-off or reboot. 2. What is the difference between public and private

Hostel Wi-Fi

FAQ: Hostel Wi-Fi General 1. I’m a NUS staff or student. Should I use NUS wireless or Wireless@SG?You should use NUS wireless for better internet access experience. You do not need to VPN to NUS for accessing NUS internal resources if you are using NUS wireless, unlike Wireless@SG. 2. Who

FAQ: Software Center

FAQ: Software Center 1. What are the requirements to run Software Center? Your computer has to be joined to NUS Windows domain. Please follow the instructions here if your computer is not joined to domain. During Windows login prompt, login using your NUS-ID. If you are off-campus, please connect using NUS WebVPN. If

MobileMail

MobileMailStaff and students may access NUSmail while on the move. You can access NUSmail using your smartphone or tablet. The following setting will be used for the setup of your devices. Staff Email Server: exchange.nus.edu.sg Domain: nusstf ID: <userID>@nus.edu.sg Student Email Server: outlook.office365.com ID: <userID>@u.nus.edu You can refer here for the detailed

FAQ: Firewall Requests

FAQ: Firewall Requests 1. What is Firewall and why we need Firewall Request?Firewalls protects our NUSNET resources by blocking the unwanted communication and allowing only what is “required” for the application/service. Firewall by default will deny all the communication unless specifically allowed. With the Firewall Request, we will assess the

Office 365ProPlus eGuide

Office 365 ProPlus eGuideInstalling Office 365 ProPlus To download Office 365 ProPlus on your machine(s), login to Office 365: Click Install Office 2016. A smallsetup file will be downloaded. Run this setup file to install Office 365 ProPlus To download Office 365 on other software platforms, go to the Software page

Office 365 eGuide

Office 365 eGuideSigning in Go to https://portal.office.com. Enter your account in the format of userID@nus.edu.sg where userID is your NUS-ID. Note that this is not your email address. You will be directed to the NUS login page. Login using your NUS-ID/password. You can enter your ID in either of the following

FAQ: OneDrive for Business

FAQ: OneDrive for Business 1. Why should I use OneDrive for Business instead of a different cloud document storage product such as DropBox or Google Docs?OneDrive for Business is covered by a license agreement with Microsoft that allows NUS to maintain ownership of the documents stored in OneDrive for Business.

FAQ: NoSpoofMail

NoSpoofMail We understand that some of you might have other problems with this new anti-spoofing system, which is not foolproof for authentic messages, in fact, the system is unlikely to have any built-in intelligence whatsoever that it cannot distinguish between a bonafide mailing list posting versus a real spoof. FAQ

OneDrive for Business eGuide

OneDrive for Business eGuideCreate, Upload, Sync and Preview Documents The main Files window displays the contents of your OneDrive library with related information and arranged as a standard file display. The Navigation Pane on the left of the window contains links to other parts of your OneDrive site, such as