Services

Recovery Management

Recovery Management Recognising the need to have a hot site to support or recover mission critical services in the event of disaster, disaster recovery management was discussed and adopted. The plan includes the setting up of a recovery site which provides an exact back-up copy of system files should a

FAQ: Overview

FAQ: OverviewWhat is it? The NUS Global Campus is an initiative to enable NUS to fully exploit IT for teaching, learning, research, and administration. It embodies the Secure Plug and Play environment, the Notebook Ownership Scheme, and a rich repertoire of IT-based teaching and learning resources. The Notebook Ownership Scheme

FAQ: Notebook Ownership

FAQ: Notebook OwnershipWhy notebooks? Today’s notebook computers are as powerful as their desktop counterparts. They are comparable in weight and size to many of the textbook students carry. They offer color, sound and large storage capacity (320 GB or more). Most are equipped with Combo (DVD/CDRW) drives. With portability, students

FAQ: Cost & Payment

FAQ: Cost & PaymentWhat is the cost of the notebooks in the NUS Notebook tender? Click here for more information. What financing or leasing schemes are available to me? You can opt for the hire purchase scheme. What happens if I cannot afford to pay for the notebook? Please contact the Office

FAQ: Software

FAQ: SoftwareWhat software comes with the NUS Notebook tender? • Windows 10 operating system • Software and utilities from the notebook vendor Can I install my own licensed software? • Yes, it is your own notebook.

WebMail

If the Internet is the source of all information, computers are the doorways to it. And at NUS IT (as The Matrix would say), we can show you the door, but you’re the one who has to walk through it.

Service Centres

Service CentresIT Care Level 6, Central Library Building12 Kent Ridge CrescentTelephone: 6516-2080Email address: itcare@nus.edu.sg Operating Hours: click here for information Technical EnquiriesEmail address: CCEPCContract@nus.edu.sg Alternate Service CentresAcer For off-campus technical assistance for Acer Notebook, info as below: Acer HelpDesk: 68956299 Acer HelpDesk email: acercare.sg@acer.com.sg Customer can also choose to walk in to Acer Service