FAQ: Software
FAQ: SoftwareWhat software comes with the NUS Notebook tender? • Windows 10 operating system • Software and utilities from the notebook vendor Can I install my own licensed software? • Yes, it is your own notebook.
Service Centres
Service CentresIT Care Level 6, Central Library Building12 Kent Ridge CrescentTelephone: 6516-2080Email address: itcare@nus.edu.sg Operating Hours: click here for information Technical EnquiriesEmail address: CCEPCContract@nus.edu.sg Alternate Service CentresAcer For off-campus technical assistance for Acer Notebook, info as below: Acer HelpDesk: 68956299 Acer HelpDesk email: acercare.sg@acer.com.sg Customer can also choose to walk in to Acer Service
Sales Centres
Sales CentresNotebook/Desktop Sales Centre Sales Centres [Near Science Canteen] Science Drive 1, Singapore 117541 Telephone: 6775-5162 Email address: copnb01@nus.edu.sg Opening Hours : Monday to Friday: 9.00am to 6.00pm Saturday, Sunday and Public Holiday: Closed Notebook Order/Collection HoursNotebook/Desktop Sales Centre Location: NUS Co-Op @ LT-27 (Lim Seng Tjoe Lecture Theatre) Monday to Friday: 9.00am to
Purchase – 2nd Purchase Scheme
Purchase – 2nd Purchase SchemeIn order to facilitate greater flexibility in allowing you to own and upgrade a notebook with more powerful and latest configurations at very competitive price, you will now be able to make a second purchase of the notebook under the Notebook Ownership Scheme. The criteria are
Purchase – Placing an Order
Purchase – Placing an Order A deposit of S$50 is required at time of placing an order for the notebook. The deposit will not be refunded if cancellation of order or change of notebook model takes place 1 business day after date of order. (E.g. Order made on 1 Aug 2017 but
FAQ: Miscellaneous
FAQ: MiscellaneousWhat happens to my notebook if I do not graduate from NUS?It belongs to you after you have made the relevant repayments to cover or cancel your loan/lease.What happens to my notebook if I withdraw from NUS?It belongs to you after you have made the relevant repayments to cover
FAQ: Service & Support
FAQ: Service & Support Vendor Hardware Support & Service • 3 years parts and services on-campus • 4 business hours on-campus response • Loaner set available if notebook is not repaired within 3 business days • 1 year worldwide warranty I purchased the notebook from the NUS notebook tender and