Remote Working

Let’s get you connected and ready to access NUS resources remotely! On this page, you will find the IT tools, guides and resources you will need to work from home.

Two Factor Authentification

For mobile

for desktop

2FA is needed for accessing NUS confidential information.

nVPN Pulse Secure

for desktop

2FA required

Access NUS confidential information securely through nVPN.

Zoom

For desktop

Meet virtually with your co-workers through Zoom video or teleconferences.

Virtual Desktop

For desktop

Virtual Desktop provides staff with a Windows 10 virtual environment that runs from high-performance backend servers. Each Windows 10 instance includes common software that most staff are using for their day-to-day work.

Fix these Common Issues

If you’re facing any of these issues, you’re not alone! Here are some quick fixes.

Password Change Issue

Fix login issue after changing NUSNET/NUS-ID password remotely.

Internet Access Issue with nVPN

Fix Internet connectivity issue when nVPN is used.

Transfer 2FA to New Device

Got a new device after losing your existing 2FA device? Learn how to de-register your old device and enrol a new one.

Unable to Reach Staff Portal Off-Campus

Learn how to reach Staff Portal when you are outside of NUS.

Bookmark Me!

Here are other links that you may come in handy while working from home.

Remote Working

Two Factor Authentification

For mobile

for desktop

nVPN Pulse Secure

for desktop

2FA required

Zoom

For desktop

Virtual Desktop

For desktop

Fix these Common Issues​

Password Change Issue

Internet Access Issue with nVPN

Transfer 2FA to New Device

Unable to Reach Staff Portal Off-Campus

Bookmark Me!

National University of Singapore

Fix these Common Issues