About IT Care
Users First
As the primary touchpoint for IT-related assistance for staff and students, NUS IT Care provides cost-effective and sustainable support to our NUS community through innovative and industry-standard solutions such as the use of AI-chatbots and voicebot. Through our core values of customer care, courtesy, efficiency, effectiveness and empathy, we deliver quality IT services and provide delightful experience for our users. With our ability to support our users through various physical and virtual touchpoints, we are always there for you as you work, study or play in a borderless university regardless of time and location.
