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Virtual Desktop with Chromebook

Complete help resources and FAQ are available in nTouch.

First Time User

Chromebook Enrolment
For Asus and Lenovo Chromebooks
VIDEO GUIDE
STEP-BY-STEP GUIDE
QUICK GUIDE

Using Virtual Desktop with Chromebook

Important: Steps 5 and 6

VIDEO GUIDE
STEP-BY-STEP GUIDE
QUICK GUIDE

Setup Jabra Headset

Do this before step 7 above

VIDEO GUIDE

Connecting external monitor

Do this before step 7 above

VIDEO GUIDE

Lock and unlock Virtual Desktop

Security tips

VIDEO GUIDE

Disconnect and Log Out

Security tips

VIDEO GUIDE

Tips

NUS Wifi setting for Chromebook
nTOUCH LINK

How to re-set up nBox in Virtual Desktop?

nTOUCH LINK

Reset Chromebook to factory default

Powerwash

nTOUCH LINK

Chromebooks Models Comparison

nTOUCH LINK

Checking for Chromebook OS Updates

nTOUCH LINK

2FA & how to Set-up

Link

More about nBox

Link
Link

Virtual Desktop with Laptop/Desktop

Tips

How to work from Home ?
GUIDE

Using Virtual Desktop from Home

GUIDE

Workspace ONE

Complete help resources and FAQ are available in nTouch.

Service Overview

Workspace ONE - Service Introduction
VIDEO

Guides

WS1 Enrolment for Windows
STEP-BY-STEP GUIDE
QUICK GUIDE
WS1 Enrolment for Mac
STEP-BY-STEP GUIDE

WS1 Enrolment for Android

STEP-BY-STEP GUIDE
QUICK GUIDE

WS1 Enrolment for iOS

STEP-BY-STEP GUIDE
QUICK GUIDE

FAQ:

Workspace ONE
Why Workspace ONE ?
How to use Workspace ONE Software Catalog ?
Will my personal data on my enroled machine be subjected to inspection ?
Workspace ONE enrolment
What devices need to be enroled into Workspace ONE ?
Any pre-requisite for WS1 enrolment ? Any minimal Windows 10 version required for enrolment ?
How to check the Windows 10 version running on my machine ?
How to update Windows 10 version on my computer ?
Do I need to enrol my personal Win10/Win11/MacOS device that is used to access corporate applications ?
I am the custodian (or PC coordinator) for my department pool of shared machines, do I have to enrol all of them ?
I have a loan laptop from my department shared pool. Do I need to enrol this laptop, and which NUS-ID to use ?
I am working from home with my NUS laptop. Can I enrol this device to Workspace ONE with my home network?
Workspace ONE enrolment (Mac)
I was being prompted to change my password after enroling my MAC/macOS machines to Workspace One (WS1).
I am getting a pop-up message saying, “Password Policy Updated”, prompting me to create a new password after enroling my MAC/macOS machine to WS1.
After enrolment, I cannot access NUS website or check my NUS outlook email from any browser.
After enrolment of my Mac OS device, it asks for my password several times in a day. How do I get rid of it ?
My Virtual Desktop
What is My Virtual Desktop?
What is Chromebook?
Who are users of Virtual Desktop with Chromebook?
Others
I am unable to connect to the Internet after my Windows OS version update? My WIFI connection shows “no Internet, secured”
How to un-install an application that was installed through Workspace ONE Intelligent Hub ?
Why am I unable to install software from Workspace ONE Software Catalog ?
How do I verify I am using per-app VPN ? Do I still require nVPN (Pulse Secure) to connect to staff portal ?
What is the advantage of having Per-App VPN ?
After enroling into Workspace ONE using my NUS-ID, can I still switch to my ADM accounts on the machine ?
After enroling into Workspace ONE, can I still connect to other VPN segment (eg. VA2, VA8) using Pulse Secure ?
 

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