Headset
The headset catalogue is available for staff purchase under the new Term Contract. There are 6 models available in the new catalogue. These models will provide a good mix for NUS staff to choose from.
Desk Phone
Purchase of desk phone (hard phone) may be purchased only for use in common area.
Headset & Desk Phone
Procurement Process
Request
- Raise Catalogue Purchase Order in SESAMi
- Receive email with approved PO attached
Receipt
- Receive email updates from vendor who will arrange for delivery (delivery lead time: 20 business days from receipt of PO)
- Receive goods and sign Delivery Order (DO)
Process
- Get Department Goods Receipt Officer (GRO) to perform GR in SESAMi
- Receive invoice and signed DO from vendor (invoice date is every middle of the month)
Warranty
All headsets have a 2-year hardware warranty that exclude phone, headset accessories and defects due to wear and tear (terms and conditions apply).
Submit BOSS request to report faulty headset/hardphone. Only faulty units that are under warranty will be replaced.
Contact
For enquiries related to new orders, contact vendor’s Sales Operations at purchasing.endpoint@orange.com.
They will get back to you within 3 business days.