About
Craving for your favourite dish from a popular stall but cannot afford the time to wait in a queue? Not feeling so well and want to limit exposure to others waiting in a queue to order food?
This is where the NUSmart Dining mobile app, which is available on both Google’s Android and Apple’s iOS platforms, comes in. Staff, students and guests on campus can now enjoy a whole new dining experience without the hassle of having to queue at food stalls. In just a few easy steps, diners can select and order their food using the mobile app and be alerted when it is ready for collection.
NUSmart Dining is also integrated with promotions via discount, promotion code, vouchers, loyalty points and credits. The app leverages technology with statistical data to help incentivise us to eat more healthily and improve our individual health goals. It also allows us to link up with the Health Promotion Board app, where healthier choice selections can digitally transform into tangible rewards.
The NUSmart Dining app will be rolling out more new and exciting features in the near future, to bring the dining experience to a whole new level:
1.
A multi-purpose modernised space with a central kitchen concept coupled with a huge digital interactive screen for e-sports competitions etc. (app will direct you to a facility booking system)
2.
POPStation-styled food warmer lockers that keep your order warm if you do not pick up your order in time after multiple notifications on the app
3.
Food delivery to your location of choice
4 .
Advanced information such as overcrowding at the canteen that can help you to plan ahead
Watch out for our food delivery robots as they go live in Nov 2022 at the Terrace canteen.
What are the feedback we have received
The app has since garnered 19 per cent of total users since its soft launch in mid-August and is fast gaining popularity. Feedback so far has been largely positive. App users have commented that it is very useful to be able to view the full menu of each stall before even stepping into the canteen. They also enjoy a dedicated priority line over walk-in customers.
Outcome and Statistics
Deployed to
Frontier, Technoedge, The Deck, Terrace, Summit and PGPR
(as of 15 Nov 22)
(as of 15 Nov 22)
(as of 15 Nov 22)
The NUSmart Dining app, available on iTunes and Google Play, enables you to pay using your preferred e-wallet, avoid getting stuck in snaking queues at canteens by ordering in the comfort of your office, and pick up your food when you receive a notification on your mobile, or when your order number is flashed on the canteen screens.
