{"id":5080,"date":"2019-09-06T02:49:15","date_gmt":"2019-09-05T18:49:15","guid":{"rendered":"https:\/\/nusit.nus.edu.sg\/support\/faq\/onedrive-for-business-copy\/"},"modified":"2024-02-16T16:15:30","modified_gmt":"2024-02-16T08:15:30","slug":"static-ip-address-2","status":"publish","type":"post","link":"https:\/\/nusit.nus.edu.sg\/support\/faqpage\/static-ip-address-2\/","title":{"rendered":"Static IP Address"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css=”.vc_custom_1540890245444{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1540890707324{margin-bottom: 60px !important;}”][vc_column_inner][vc_column_text]<\/p>\n<h2><span style=\"color: #ef7c00;\">FAQ: <\/span><span class=\"black\" style=\"color: #003d7c;\">Static IP Address<\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_toggle title=”1. What is a static IP address?” style=”round” size=”sm”]Static IP address is an IP address which needs to be configured manually on the Server, network printer or devices. The IP address will not be changed after power-off or reboot.[\/vc_toggle][vc_toggle title=”2. What is the difference between public and private IP address?” style=”round” size=”sm”]A public IP address is accessible freely by anyone and from anywhere over the Internet. A private IP address requires the user to be connected to NUS\u2019 network (either via WiFi, ethernet or NUS VPN if outside campus) before accessing.[\/vc_toggle][vc_toggle title=”3. When do I need a Static IP address?” style=”round” size=”sm”]Most of the time dynamic IP address will be sufficient. You will need Static IP address in below scenarios.<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Need to host dedicated services (web, email, FTP, VPN, printing, video, audio etc.)<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Need to support name resolution (web, FTP, backup etc.)<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Device does not support DHCP<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Program that you want to access require static IP<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Remote access\/administration to system<\/p>\n<p>[\/vc_toggle][vc_toggle title=”4. Do I need Public or Private IP address?” style=”round” size=”sm”]<strong>Private IP<\/strong><br \/>\nYou run one or more services on your system that ONLY require campus access (within NUS).<\/p>\n<div class=\"faq_static_accordionNote\">\n<div class=\"noteBoxHead\">\n<h6><span style=\"color: #ffffff;\">NOTE<\/span><\/h6>\n<\/div>\n<hr \/>\n<div class=\"noteBoxText\">\n<p><span style=\"color: #ffffff;\">If you require access to a Private IP from external (from the Internet), you have to connect via NUS WebVPN.<\/span><\/div>\n<\/div>\n<p> <\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Department server (Application, Database, middleware)<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Printer\/Copier\/Scanner<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>IP camera\/CCTV\/surveillance device<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Network storage<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Network devices<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Instrument\/sensor<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Client machine for specific application<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Audio\/Video equipment<\/p>\n<p><strong>Public IP<\/strong><br \/>\nYou run one or more services on your system that require external access (from the Internet).<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Web server<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Video conferencing device<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>Email server\/Email gateway<\/p>\n<p style=\"padding-left: 40px;\"><strong>\u2022 <\/strong>VPN devices<\/p>\n<p>[\/vc_toggle][vc_toggle title=”5. Do I need a static IP address for my desktop or laptop computer?” style=”round” size=”sm”]No, you do not need static IP addresses for that.[\/vc_toggle][vc_toggle title=”6. How do I get a static IP address?” style=”round” size=”sm”]Login to\u00a0<a href=\"https:\/\/ntouch.nus.edu.sg\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ntouch.nus.edu.sg <\/a>with your NUS-ID, and follow the steps below:<\/p>\n<ol>\n<li>Click on <strong>Browse categories<\/strong>\u00a0->\u00a0<strong>Business Requests<\/strong>\u00a0->\u00a0<strong>Network and Connectivity -> Static IP Addresses<\/strong><\/li>\n<li>Click on <strong>Static IP Address<\/strong>\u00a0–\u00a0<strong>Create<\/strong><\/li>\n<li>Fill in the form to submit your request.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=”7. How do I change the contact information for a static IP address?” style=”round” size=”sm”]Login to <a href=\"https:\/\/ntouch.nus.edu.sg\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ntouch.nus.edu.sg<\/a> with your NUS-ID, and follow the steps below:<\/p>\n<ol>\n<li>Click on <strong>Browse categories<\/strong>\u00a0->\u00a0<strong>Business Requests<\/strong>\u00a0->\u00a0<strong>Network and Connectivity -> Static IP Addresses<\/strong><\/li>\n<li>Click on <strong>Static IP Address<\/strong>\u00a0–\u00a0<strong>Edit<\/strong><\/li>\n<li>Fill in the form to submit your request.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=”8. How do I return an unneeded static IP address?” style=”round” size=”sm”]Login to <a href=\"https:\/\/ntouch.nus.edu.sg\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ntouch.nus.edu.sg<\/a> with your NUS-ID, and follow the steps below:<\/p>\n<ol>\n<li>Click on <strong>Browse categories<\/strong>\u00a0->\u00a0<strong>Business Requests<\/strong>\u00a0->\u00a0<strong>Network and Connectivity -> Static IP Addresses<\/strong><\/li>\n<li>Click on <strong>Static IP Address<\/strong>\u00a0–\u00a0<strong>Return<\/strong><\/li>\n<li>Fill in the form to submit your request.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=”9. Who can request for a static IP address?” style=”round” size=”sm”]Only NUS staff and contractors with a valid NUS-ID are eligible to apply for static IP address.[\/vc_toggle][vc_toggle title=”10. Can I request a specific Static IP?” style=”round” size=”sm”]Yes, if your department has been allocated a specific IP subnet.[\/vc_toggle][vc_toggle title=”11. Do I need to re-apply a new static IP address if I relocate my server or devices?” style=”round” size=”sm”]<\/p>\n<div class=\"faqAnswer\">\n<p>If you are shifting the server\/device within the same building, you do not need to re-apply. You only need to update IT Care with the new location and network port information.<\/p>\n<p>If the server\/device is relocated to a different building, you are likely required to change the IP address. Please check with IT Care for clarification.<\/p><\/div>\n<p>[\/vc_toggle][vc_toggle title=”12. How long can I keep the static IP address?” style=”round” size=”sm”]You can keep the IP address as long you have a requirement to use it. If you no longer require the IP address, do inform IT Care to remove it.[\/vc_toggle][vc_toggle title=”13. What are my responsibilities for owning a static IP address?” style=”round” size=”sm”]Always keep IT Care updated on any changes to your IP address, such as ownership, contact information. Location, network point information, etc. You are responsible for securing the static IP devices too, apply security patches and fixing all security vulnerabilities timely.[\/vc_toggle][vc_toggle title=”14. Why are vulnerability scans mandatory?” style=”round” size=”sm”]Security vulnerabilities scans for systems\/devices with static IP addresses are a part of a holistic network security framework to keep NUS data and systems safe. As an owner of a static IP address, you are also responsible for resolving any vulnerability reported for static IP address under your care.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=”.vc_custom_1540890245444{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1540890707324{margin-bottom: 60px !important;}”][vc_column_inner][vc_column_text] FAQ: Static IP Address [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_toggle title=”1. What is a static IP address?” style=”round” size=”sm”]Static IP address is an IP address which needs to be configured manually on the Server, network printer or devices. The IP address will not be changed after power-off or reboot.[\/vc_toggle][vc_toggle title=”2. What<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_oasis_is_in_workflow":0,"_oasis_original":0,"footnotes":""},"categories":[185],"tags":[],"class_list":["post-5080","post","type-post","status-publish","format-standard","hentry","category-faqpage"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Static IP Address - NUS Information Technology | NUS IT Services, Solutions & Governance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nusit.nus.edu.sg\/support\/faqpage\/static-ip-address-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Static IP Address - NUS Information Technology | NUS IT Services, Solutions & Governance\" \/>\n<meta property=\"og:description\" content=\"[vc_row css=”.vc_custom_1540890245444{padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1540890707324{margin-bottom: 60px !important;}”][vc_column_inner][vc_column_text] FAQ: Static IP Address [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_toggle title=”1. What is a static IP address?” style=”round” size=”sm”]Static IP address is an IP address which needs to be configured manually on the Server, network printer or devices. The IP address will not be changed after power-off or reboot.[\/vc_toggle][vc_toggle title=”2. 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