{"id":50,"date":"2022-06-17T09:17:39","date_gmt":"2022-06-17T09:17:39","guid":{"rendered":"https:\/\/nusit.nus.edu.sg\/itcare\/?page_id=50"},"modified":"2026-03-06T08:48:41","modified_gmt":"2026-03-06T08:48:41","slug":"home","status":"publish","type":"page","link":"https:\/\/nusit.nus.edu.sg\/itcare\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"50\" class=\"elementor elementor-50\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-931ce25 elementor-section-full_width elementor-section-content-middle elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"931ce25\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-44f310c\" data-id=\"44f310c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-915093e elementor-headline--style-rotate elementor-widget elementor-widget-animated-headline\" data-id=\"915093e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;clip&quot;,&quot;rotating_text&quot;:&quot;a Request\\nan Issue\\na Question&quot;,&quot;rotate_iteration_delay&quot;:&quot;3500&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline elementor-headline-animation-type-clip\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Got<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\ta&nbsp;Request\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tan&nbsp;Issue\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\ta&nbsp;Question\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">?<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbb5111 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3dbb5111\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IT Care always has your back.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d628d80\" data-id=\"d628d80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c94d16 elementor-position-left elementor-vertical-align-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"1c94d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"541\" height=\"732\" src=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png\" class=\"attachment-full size-full wp-image-81\" alt=\"\" srcset=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png 541w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person-222x300.png 222w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Announcement <br>Board<\/h3><p class=\"elementor-image-box-description\"><b>ALCA X - IT's simplified<\/b>\n\n<br><br>Offering you the very best of AI-powered IT support with ALCA X!<br>\n\n<br>Skip the queue at IT Care and get instant, accurate and timely solutions for all your IT needs.<br>\n <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b21a12f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"3b21a12f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5c1fc63\" data-id=\"5c1fc63\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-79aa693 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"79aa693\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-626b408 faq_icon\" data-id=\"626b408\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b66acb5 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b66acb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"47\" height=\"47\" viewBox=\"0 0 47 47\" fill=\"none\"><path d=\"M15.4643 1C17.723 0.999482 19.9504 1.52805 21.968 2.54335C23.9856 3.55866 25.7374 5.03246 27.0829 6.84665C28.4284 8.66085 29.3302 10.765 29.7161 12.9905C30.102 15.2159 29.9612 17.5009 29.305 19.6621L46 36.3571V46H36.3571L19.6621 29.305C17.6727 29.9089 15.5764 30.0768 13.5161 29.7972C11.4559 29.5177 9.48013 28.7973 7.72349 27.6851C5.96686 26.5729 4.47064 25.0951 3.3368 23.3523C2.20296 21.6096 1.45816 19.6429 1.15314 17.5862C0.848133 15.5296 0.990078 13.4314 1.56931 11.4346C2.14854 9.4378 3.15145 7.58934 4.50968 6.01519C5.8679 4.44104 7.54953 3.1782 9.43996 2.31273C11.3304 1.44727 13.3852 0.999518 15.4643 1ZM15.4643 26.7143C16.5708 26.7137 17.6712 26.5501 18.73 26.2289L20.5734 25.6696L21.9346 27.0309L27.047 32.1432L29.2632 29.9286L31.5357 32.2011L29.3195 34.4173L31.8684 36.9662L34.0846 34.75L36.3571 37.0225L34.1409 39.2387L37.6879 42.7857H42.7857V37.6879L27.0325 21.9346L25.6696 20.5734L26.2289 18.73C26.9159 16.4655 26.8712 14.0421 26.1014 11.8044C25.3316 9.56679 23.8758 7.62887 21.941 6.26633C20.0063 4.90379 17.6912 4.18603 15.325 4.21514C12.9588 4.24425 10.662 5.01875 8.76137 6.42848C6.86074 7.8382 5.45303 9.81136 4.73849 12.0673C4.02394 14.3232 4.03896 16.747 4.78138 18.9939C5.52381 21.2408 6.95585 23.1963 8.87379 24.5824C10.7917 25.9685 13.0979 26.7145 15.4643 26.7143Z\" fill=\"#322D29\" stroke=\"#322D29\" stroke-width=\"1.05405\"><\/path><path d=\"M13.8521 17.0692C12.0769 17.0692 10.6378 15.6301 10.6378 13.8549C10.6378 12.0797 12.0769 10.6406 13.8521 10.6406C15.6273 10.6406 17.0664 12.0797 17.0664 13.8549C17.0664 15.6301 15.6273 17.0692 13.8521 17.0692Z\" fill=\"#322D29\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-81af54a\" data-id=\"81af54a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1082784 elementor-widget elementor-widget-heading\" data-id=\"1082784\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Account &amp; Password<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd9a8fb home_links elementor-widget elementor-widget-text-editor\" data-id=\"dd9a8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/pass.nus.edu.sg\/password-reset\" target=\"_blank\" rel=\"noopener\">Reset (forgotten) NUS-ID Password<\/a><\/li><li><a href=\"https:\/\/pass.nus.edu.sg\/password-change\" target=\"_blank\" rel=\"noopener\">Change existing NUS-ID Password<\/a><\/li><li><a href=\"https:\/\/alumnilifelong.nus.edu.sg\/RequestResetPassword\" target=\"_blank\" rel=\"noopener\">Reset Password (Alumni-only)<\/a><\/li><li><a href=\"https:\/\/2fa.nus.edu.sg\/vipssp\/\" target=\"_blank\" rel=\"noopener\">Register 2FA<\/a><\/li><li><a href=\"https:\/\/nusit.nus.edu.sg\/its\/cceforms\/reporting-security-incident\/\" target=\"_blank\" rel=\"noopener\">Report security-related incident<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0b93147\" data-id=\"0b93147\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9002d0b elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"9002d0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4453a5b faq_icon\" data-id=\"4453a5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52d5710 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"52d5710\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"60\" height=\"60\" viewBox=\"0 0 60 60\" fill=\"none\"><path d=\"M35.7031 30C32.8256 30 30.7031 27.8775 30.7031 25C30.7031 22.1225 32.8256 20 35.7031 20C38.5806 20 40.7031 22.1225 40.7031 25C40.7031 27.8775 38.5831 30 35.7031 30Z\" fill=\"#322D29\"><\/path><path d=\"M10.0001 45.1L9.89999 45.1001V45V15.0275V14.9276L9.99993 14.9275L49.9999 14.9L50.1 14.8999V15V44.9725V45.0724L50.0001 45.0725L10.0001 45.1ZM50 10.1H10C7.29155 10.1 5.09999 12.1637 5.09999 14.6875V45.3125C5.09999 47.8363 7.29155 49.9 10 49.9H50C52.7084 49.9 54.9 47.8363 54.9 45.3125V14.6875C54.9 12.1637 52.7084 10.1 50 10.1Z\" fill=\"#322D29\" stroke=\"white\" stroke-width=\"0.2\"><\/path><path d=\"M25 22.5H15V27.5H25V22.5ZM22.5 32.5H15V37.5H22.5V32.5ZM26.425 38.84C26.425 35.405 30.615 31.875 35.7125 31.875C40.81 31.875 45 35.405 45 38.84V40H26.425V38.84Z\" fill=\"#322D29\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-08880a3\" data-id=\"08880a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b27febd elementor-widget elementor-widget-heading\" data-id=\"b27febd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">SmartCard<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4679fb3 home_links elementor-widget elementor-widget-text-editor\" data-id=\"4679fb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/myaces.nus.edu.sg\/pinRetrieval\/\" target=\"_blank\" rel=\"noopener\">View current PIN<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00014106\/rkm\" target=\"_blank\" rel=\"noopener\">Report lost card<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/rest\/share\/OJSXG33VOJRWKVDZOBST2U2CL5IVKRKTKREU6TSOIFEVERJGORSW4YLOOREWIPKBI5DUUNRRJJFUQMKQHAYUCUZWJ5BU4S2TGZHUGTSLIFLUUUJGOJSXG33VOJRWKSLEHUZDAMRGMNXW45DFPB2FI6LQMU6UGQKUIFGE6R27JBHU2RI=\" target=\"_blank\" rel=\"noopener\">Replace faulty\/faded card<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dc5536b\" data-id=\"dc5536b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-47c52d2 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"47c52d2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ea06d0e faq_icon\" data-id=\"ea06d0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3376b13 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"3376b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"51\" height=\"40\" viewBox=\"0 0 51 40\" fill=\"none\"><g clip-path=\"url(#clip0_409_5451)\"><path d=\"M25.2385 27.4297C28.0193 27.4297 30.273 29.6688 30.273 32.4305C30.273 35.1922 28.0185 37.4313 25.2385 37.4313C22.4585 37.4313 20.204 35.1922 20.204 32.4305C20.204 29.6688 22.3909 27.4297 25.2385 27.4297ZM25.1677 14.9297C30.6939 14.9297 36.0155 16.9297 40.1532 20.557C41.1915 21.5391 41.2938 23.1172 40.3734 24.1563C39.4452 25.1875 37.8562 25.2891 36.8178 24.375C33.6005 21.5547 29.4628 20 25.1677 20C20.8727 20 16.7271 21.5531 13.5176 24.375C13.0378 24.7969 12.4399 25 11.8499 25C11.4929 25.0003 11.14 24.9251 10.8145 24.7795C10.489 24.6339 10.1984 24.4212 9.96201 24.1555C9.04164 23.1172 9.13604 21.5391 10.1823 20.625C14.32 17 19.6377 14.9297 25.1677 14.9297ZM0.766205 12.2422C7.3661 5.95938 16.027 2.5 25.1677 2.5C34.3085 2.5 42.9701 5.95938 49.5658 12.2422C50.5687 13.1992 50.601 14.7813 49.6396 15.7773C48.6783 16.7758 47.0853 16.8023 46.08 15.8506C40.4993 10.3984 33.0026 7.5 25.1677 7.5C17.3328 7.5 9.97774 10.4664 4.25888 15.8516C3.7633 16.3125 3.14185 16.5469 2.51254 16.5469C1.8513 16.5469 1.1902 16.2905 0.696194 15.7778C-0.26429 14.7813 -0.232822 13.1328 0.766205 12.2422Z\" fill=\"#322D29\"><\/path><\/g><defs><clipPath id=\"clip0_409_5451\"><rect width=\"50.3448\" height=\"40\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-6cc21d6\" data-id=\"6cc21d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdec6fc elementor-widget elementor-widget-heading\" data-id=\"bdec6fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Connect Your Device<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-961f35c home_links elementor-widget elementor-widget-text-editor\" data-id=\"961f35c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00029025\/rkm\" target=\"_blank\" rel=\"noopener\">Wi-Fi<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00020004\/rkm\" target=\"_blank\" rel=\"noopener\">NUSmail<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00027608\/rkm\" target=\"_blank\" rel=\"noopener\">nVPN<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-477f5c3 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"477f5c3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-11212af\" data-id=\"11212af\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cb7a253 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"cb7a253\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-75362b5 faq_icon_2\" data-id=\"75362b5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f6abb29 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f6abb29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"70\" height=\"70\" viewBox=\"0 0 70 70\" fill=\"none\"><path d=\"M58.5596 30.1254C58.5697 29.6126 58.5596 29.099 58.5596 28.5752C58.5389 25.2344 57.3481 23.7995 54.1353 23.2757C53.5296 23.1814 52.9239 23.0346 52.2265 22.8775C51.867 22.7935 51.4768 22.6993 51.0458 22.605L50.6355 22.5108L51.5699 21.0657C52.0009 20.3951 52.3704 19.8296 52.7398 19.2642C54.444 16.7087 54.29 14.8757 52.1857 12.7184C51.7854 12.31 51.3952 11.9118 50.9849 11.5035C48.7981 9.32501 46.9509 9.17801 44.4155 11.0008C42.9068 12.0901 42.2087 12.5715 41.6438 12.3414C41.0688 12.1003 40.9249 11.2207 40.597 9.30453C40.0736 6.22519 38.6674 5.02132 35.5777 5H34.233C30.8048 5.01023 29.5109 6.12068 28.9159 9.5557C28.8135 10.1738 28.6695 10.7809 28.5056 11.483C28.4232 11.8285 28.3416 12.1953 28.2493 12.6037L28.1569 13.0223L27.8082 12.7812C27.3672 12.4773 26.9662 12.2055 26.5967 11.9534C25.837 11.4296 25.1905 10.9796 24.5331 10.5603C22.675 9.36654 20.7555 9.51265 19.1137 10.9687C18.5079 11.5027 17.9437 12.1105 17.3995 12.6964L17.2148 12.8951C15.2852 14.9481 15.1413 16.8329 16.743 19.1795C17.8821 20.8444 18.3955 21.5992 18.1492 22.2164C17.8929 22.8344 16.9893 22.9915 14.9981 23.3371C12.4218 23.7871 11.0772 25.3586 11.0156 27.9981C10.9948 28.752 10.9948 29.5374 11.0156 30.3964C11.0671 33.0987 12.3194 34.5964 14.9472 35.0991C16.9383 35.4863 17.842 35.6544 18.0983 36.2826C18.3546 36.9007 17.8312 37.6758 16.7128 39.362C15.1734 41.656 15.3165 43.4991 17.1746 45.5096C17.7288 46.1167 18.3861 46.8086 19.0835 47.4259C20.88 49.0178 22.7381 49.1222 24.7601 47.7298C25.3658 47.3112 25.9816 46.9021 26.6897 46.4308L28.1983 45.4256L28.5778 47.2586C28.7833 48.2536 28.9573 49.123 29.142 49.9923C29.5831 52.035 31.1332 53.3544 33.1761 53.4485C33.6995 53.4697 34.2129 53.4587 34.7463 53.4587H35.3621C38.7494 53.4587 40.0941 52.2964 40.6691 48.8927C40.7715 48.2747 40.9155 47.6676 41.0794 46.9655C41.1618 46.6199 41.2541 46.2429 41.3465 45.8236L41.4389 45.405L42.9582 46.4628C43.6771 46.9654 44.2822 47.395 44.9087 47.8034C46.9107 49.1337 48.8196 48.9869 50.5853 47.3636C51.0064 46.9764 51.4166 46.5468 51.8169 46.1384L52.1348 45.8031C54.3216 43.5405 54.4755 41.7396 52.699 39.1316C51.6107 37.5397 51.1181 36.8062 51.3644 36.2204C51.6107 35.6235 52.4835 35.4767 54.4024 35.1414C57.2664 34.6395 58.5187 33.1419 58.5596 30.1254L58.5596 30.1254ZM55.0799 30.7018C54.936 31.2045 54.2486 31.5814 53.8176 31.718C53.3658 31.8539 52.8939 31.9379 52.4321 32.022C52.0111 32.095 51.58 32.1688 51.1798 32.2945C49.722 32.724 48.6444 33.6138 48.1418 34.8185C47.6391 36.0122 47.7415 37.4266 48.4396 38.7986C48.7683 39.448 49.0762 40.0135 49.4972 40.4533C50.801 41.8355 50.3285 42.862 49.2101 43.9826C48.1325 45.0719 47.1265 45.5431 45.7303 44.2339C45.2685 43.8043 44.6627 43.4062 43.8106 42.9876C42.6814 42.4323 41.4807 42.3491 40.4232 42.7575C39.3657 43.1658 38.5244 44.0352 38.0517 45.2084C37.8054 45.8155 37.4767 46.7272 37.4359 47.5967C37.3536 49.3559 36.6247 50.0476 34.849 50.0476H34.7259C33.1964 50.0162 32.1697 49.618 32.1082 47.7121C32.0874 47.178 31.9234 46.633 31.7595 46.099L31.7187 45.9522C31.2361 44.3603 30.3124 43.2184 29.101 42.7471C27.9102 42.2759 26.4833 42.4856 25.0977 43.3338C24.5643 43.6581 24.0402 43.9832 23.6198 44.3704C22.4391 45.4699 21.5671 45.1244 20.5402 44.2134C18.8776 42.7369 19.1648 41.6053 20.2323 40.1499C21.6286 38.244 22.0796 36.3692 21.4947 34.8921C20.8997 33.3843 19.2571 32.3366 16.8856 31.9495C15.7564 31.761 14.9351 31.2584 14.4941 30.4833C14.0631 29.7082 14.053 28.7131 14.4733 27.6136C14.6581 27.1212 15.3154 26.8173 15.6641 26.7231C16.1051 26.5974 16.5677 26.5243 17.0087 26.4506C17.3882 26.3877 17.7784 26.3249 18.1479 26.2307C19.7389 25.8223 20.8989 24.9215 21.4222 23.6855C21.9456 22.4391 21.7916 20.9415 20.9704 19.4541C20.868 19.2553 20.7549 19.0669 20.6317 18.8784C18.6913 15.7787 18.7536 15.5062 21.9556 13.2018L22.1196 13.0864L22.2836 13.2018C22.5506 13.3903 22.817 13.5788 23.0841 13.7673C23.659 14.1859 24.2648 14.6155 24.8698 15.0034C26.3684 15.9458 27.877 16.2081 29.1293 15.7157C30.3716 15.2343 31.3161 14.0193 31.798 12.301L31.8495 12.1228C31.9727 11.7042 32.0958 11.2746 32.0958 10.8662C32.1059 9.96543 32.3114 9.32691 32.7424 8.91855C33.1942 8.47874 33.8816 8.29026 34.939 8.33191C36.109 8.38451 37.3614 8.59344 37.372 10.4892C37.372 10.7194 37.4235 10.9707 37.4851 11.2227L37.5367 11.4528C37.9885 13.6627 38.9737 15.1393 40.3699 15.6945C41.7662 16.2498 43.521 15.8414 45.3383 14.5424L47.4326 13.0346L47.5966 13.139C47.6789 13.1916 47.7505 13.2435 47.8222 13.2859C47.9761 13.3801 48.12 13.4641 48.2432 13.5898C50.6554 15.8728 50.6761 16.0196 48.9105 18.8264C47.8121 20.5652 47.525 22.1986 48.0584 23.5604C48.5919 24.9009 49.9057 25.8645 51.8461 26.3255C51.9385 26.3467 52.0209 26.3671 52.1132 26.3986C52.2364 26.43 52.3695 26.4716 52.4927 26.4928C53.7858 26.7339 54.5763 27.1737 54.9973 27.8648C55.4183 28.5435 55.4391 29.4654 55.0796 30.7016L55.0799 30.7018Z\" fill=\"#322D29\" stroke=\"#322D29\"><\/path><path d=\"M34.3394 20.2578H34.2878C31.9249 20.2578 29.6954 21.1781 28.0104 22.8635C26.3155 24.559 25.3701 26.8129 25.3595 29.2116C25.3494 31.5894 26.2739 33.8439 27.9589 35.5495C29.6538 37.266 31.9042 38.2065 34.2979 38.2065H34.308C39.2602 38.1964 43.298 34.1844 43.3081 29.2528C43.3088 24.3211 39.2917 20.2888 34.3395 20.2578H34.3394ZM34.3495 34.8564H34.3287C31.2363 34.8463 28.7809 32.4059 28.7501 29.3046C28.7293 27.7742 29.3148 26.3268 30.3942 25.2314C31.4527 24.156 32.8495 23.5567 34.3294 23.5567H34.3394C35.8086 23.5567 37.1953 24.1459 38.2641 25.2314C39.3328 26.3168 39.9389 27.806 39.9282 29.3155C39.8873 32.3748 37.3912 34.8566 34.3496 34.8566L34.3495 34.8564Z\" fill=\"#322D29\" stroke=\"#322D29\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-197dcb3\" data-id=\"197dcb3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-310295b elementor-widget elementor-widget-heading\" data-id=\"310295b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Self-Fix<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3c208 home_links elementor-widget elementor-widget-text-editor\" data-id=\"ec3c208\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00006042\/rkm\" target=\"_blank\" rel=\"noopener\">Fix NUS Wi-Fi connectivity issue<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00019304\/rkm\" target=\"_blank\" rel=\"noopener\">Fix webpage loading issue<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c1dfb37\" data-id=\"c1dfb37\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0461dae elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"0461dae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4431610 faq_icon_2\" data-id=\"4431610\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c238d70 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c238d70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"45\" height=\"45\" viewBox=\"0 0 45 45\" fill=\"none\"><path d=\"M19.7975 22.9415V23.1829L19.6268 23.0122L10.5777 13.9631L6.74276 17.7981L22.5097 33.565L38.2765 17.8009L34.4416 13.9659L25.3925 23.0122L25.2218 23.1829V22.9415V2.81215C25.2218 2.09284 24.9361 1.403 24.4274 0.89437C23.9188 0.385744 23.229 0.1 22.5097 0.1C21.7903 0.1 21.1005 0.385744 20.5919 0.89437C20.0832 1.403 19.7975 2.09284 19.7975 2.81215V22.9415Z\" fill=\"#322D29\" stroke=\"white\" stroke-width=\"0.2\"><\/path><path d=\"M5.52994 39.3736V28.225H0.105644V39.3736C0.105644 40.8387 0.687672 42.2438 1.72367 43.2799C2.75968 44.3159 4.16481 44.8979 5.62994 44.8979H39.3757C40.8408 44.8979 42.246 44.3159 43.282 43.2799C44.318 42.2438 44.9 40.8387 44.9 39.3736V28.225H39.4757V39.3736V39.4736H39.3757H5.62994H5.52994V39.3736Z\" fill=\"#322D29\" stroke=\"white\" stroke-width=\"0.2\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-579cc5a\" data-id=\"579cc5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dddaa49 elementor-widget elementor-widget-heading\" data-id=\"dddaa49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-966b698 home_links elementor-widget elementor-widget-text-editor\" data-id=\"966b698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/nus-sg.zoom.us\/\" target=\"_blank\" rel=\"noopener\">Conferencing with Zoom<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00015237\/rkm\" target=\"_blank\" rel=\"noopener\">Install MS 365 Apps (Win &amp; MacOS)<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00015226\/rkm\" target=\"_blank\" rel=\"noopener\">Download Endnote (Win &amp; MacOS)<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00014953\/rkm\" target=\"_blank\" rel=\"noopener\">Access Adobe Creative Cloud<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00025908\/rkm\" target=\"_blank\" rel=\"noopener\">Install Dropbox app<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ece492a\" data-id=\"ece492a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46403f3 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"46403f3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9b920a6 faq_icon_2\" data-id=\"9b920a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20212ff elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"20212ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"54\" height=\"54\" viewBox=\"0 0 54 54\" fill=\"none\"><path d=\"M9.00781 4.5H45.0078C46.2013 4.5 47.3459 4.97411 48.1898 5.81802C49.0337 6.66193 49.5078 7.80653 49.5078 9V36C49.5078 37.1935 49.0337 38.3381 48.1898 39.182C47.3459 40.0259 46.2013 40.5 45.0078 40.5H31.5078V45H38.2578V49.5H15.7578V45H22.5078V40.5H9.00781C7.81434 40.5 6.66975 40.0259 5.82583 39.182C4.98192 38.3381 4.50781 37.1935 4.50781 36V9C4.50781 7.80653 4.98192 6.66193 5.82583 5.81802C6.66975 4.97411 7.81434 4.5 9.00781 4.5ZM9.00781 36H45.0078V9H9.00781V36Z\" fill=\"#322D29\" stroke=\"#322D29\" stroke-width=\"0.585586\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-09b0096\" data-id=\"09b0096\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-958fa37 elementor-widget elementor-widget-heading\" data-id=\"958fa37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Configure Windows OS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12292df home_links elementor-widget elementor-widget-text-editor\" data-id=\"12292df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00006431\/rkm\" target=\"_blank\" rel=\"noopener\">Activate Windows on NUS-owned asset<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00006417\/rkm\" target=\"_blank\" rel=\"noopener\">Join domain<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00015953\/rkm\" target=\"_blank\" rel=\"noopener\">Enrol into Workspace ONE (staff-only)<\/a><\/li><li><a href=\"https:\/\/nusit-dwp.onbmc.com\/dwp\/app\/#\/knowledge\/KBA00020709\/rkm\" target=\"_blank\" rel=\"noopener\">Set up remote desktop connection<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b91dae9 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"b91dae9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a68aecd\" data-id=\"a68aecd\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-12b23c1 elementor-section-full_width elementor-section-content-top elementor-section-height-default elementor-section-height-default\" data-id=\"12b23c1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9dbf7a5 faq_icon_2\" data-id=\"9dbf7a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50df15b elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"50df15b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-stop-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-48a51d0\" data-id=\"48a51d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-efef01e elementor-widget elementor-widget-heading\" data-id=\"efef01e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Out of Scope Services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d093e0e home_links elementor-widget elementor-widget-text-editor\" data-id=\"d093e0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Data backup<\/li><li>Linux operating system<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de8da23 elementor-widget elementor-widget-button\" data-id=\"de8da23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjIwNTgiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Know more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5c4b8ac\" data-id=\"5c4b8ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-61d6187\" data-id=\"61d6187\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-666edd28 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"666edd28\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f39dafe\" data-id=\"f39dafe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b2ace27 elementor-invisible\" data-id=\"b2ace27\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;slideInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c216d0 elementor-widget elementor-widget-text-editor\" data-id=\"3c216d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tNew to NUS?\n<br>\nNew to remote working?\n<p style=\"font-size: 12px;margin-top:0px\">You may find our guides helpful!\u200b<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-125cd85 home_links elementor-widget elementor-widget-text-editor\" data-id=\"125cd85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/nusit.nus.edu.sg\/itcare\/it-guide-for-new-student\/\">For New Students<\/a><\/li><li><a href=\"https:\/\/nusit.nus.edu.sg\/itcare\/it-guide-for-new-staff\/\">For New Staff<\/a><\/li><li><a href=\"https:\/\/nusit.nus.edu.sg\/itcare\/teaching-resources\/\">Teaching Resources<\/a><\/li><li><a href=\"https:\/\/nusit.nus.edu.sg\/itcare\/remote-working\/\">Remote Working<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4bb596 elementor-section-full_width elementor-section-stretched elementor-reverse-mobile elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"c4bb596\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-27b0a6f\" data-id=\"27b0a6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0871c6 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d0871c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can't find the solution to your issue above?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbd2ef9 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"bbd2ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;200&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b style=\"font-size: 22px;\">Search for help articles or report your IT issue.<\/b><\/p><p>You don\u2019t need to wait on the phone, email or counter for help.<\/p><p>Shoot your questions and get quick answers from our chatbot by clicking &#8220;Chat with ALCA&#8221; on bottom right of the page.<\/p><p>Or search through our extensive list of how-to articles, report your problem, or submit a service request or enquiry, on our one-stop portal A.S.K..<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-161edab elementor-align-left elementor-widget elementor-widget-button\" data-id=\"161edab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ask.nus.edu.sg\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 300 150\"><defs><style>      .cls-1 {        fill: #fff;      }    <\/style><\/defs><path class=\"cls-1\" d=\"M263.53,23.94h1.58c.86,0,1.58.29,2.16.86.86.96.96,2.06.29,3.31l-25.19,45.2,27.06,47.22c.29.58.43,1.1.43,1.58,0,1.73-.96,2.59-2.88,2.59h-1.58c-1.06,0-1.78-.29-2.16-.86l-24.76-43.33-21.88,40.31c-1.73,2.88-3.65,4.32-5.76,4.32-3.65,0-5.47-1.92-5.47-5.76V26.82c0-.77.26-1.44.79-2.02.53-.58,1.22-.86,2.09-.86h1.44c.86,0,1.56.29,2.09.86.53.58.79,1.25.79,2.02v86.37l28.5-52.11,20.44-36.28c.38-.58,1.06-.86,2.02-.86Z\"><\/path><g><path class=\"cls-1\" d=\"M63.26,28.11c.86-2.59,2.71-3.89,5.54-3.89s4.73,1.34,5.69,4.03l33.11,92.99c.1.29.14.62.14,1.01,0,1.92-.96,2.88-2.88,2.88h-1.73c-1.25,0-2.16-.62-2.74-1.87l-31.38-89.39-31.53,89.39c-.58,1.25-1.49,1.87-2.74,1.87h-1.73c-1.92,0-2.88-.96-2.88-2.88,0-.38.05-.72.14-1.01L63.26,28.11Z\"><\/path><path class=\"cls-1\" d=\"M86.12,98.4c-12.75,2.45-14.73,4.43-17.18,17.18-2.45-12.75-4.43-14.73-17.18-17.18,12.75-2.45,14.73-4.43,17.18-17.18,2.45,12.75,4.43,14.73,17.18,17.18Z\"><\/path><\/g><path class=\"cls-1\" d=\"M125.21,47.04c0-6.19,2.54-11.59,7.63-16.19,5.09-4.61,12.02-6.91,20.8-6.91s16.17,2.33,22.17,6.98c6,4.66,9.19,11.59,9.57,20.8,0,.77-.29,1.46-.86,2.09-.58.63-1.25.94-2.02.94h-1.44c-.67,0-1.3-.26-1.87-.79-.58-.53-.91-1.17-1.01-1.94-.29-7.29-2.74-12.6-7.34-15.91-4.61-3.31-10.13-4.97-16.55-4.97-6.91,0-12.29,1.58-16.12,4.75-3.84,3.17-5.76,7.08-5.76,11.73s1.34,8.37,4.03,11.16c3.74,3.74,10.7,7.58,20.87,11.52,12.09,4.8,20.15,9.6,24.18,14.39,3.07,3.65,4.61,8.88,4.61,15.69s-2.76,12.65-8.28,17.49c-5.52,4.85-13.37,7.27-23.54,7.27-7.58,0-14.73-2.06-21.45-6.19-3.55-2.21-6.46-5.3-8.71-9.29-2.26-3.98-3.48-8.57-3.67-13.75,0-2.01.96-3.02,2.88-3.02h1.3c1.73,0,2.69.91,2.88,2.73.19,4.22,1.25,7.9,3.17,11.01,1.92,3.12,4.32,5.45,7.2,6.98,5.57,2.98,11.68,4.46,18.35,4.46s12.14-1.75,16.41-5.25c4.27-3.5,6.41-7.89,6.41-13.17s-1.73-9.5-5.18-12.38c-2.78-2.3-5.81-4.27-9.07-5.9-4.22-2.02-10.85-4.84-19.87-8.49-6.91-3.07-11.93-6.6-15.04-10.58-3.12-3.98-4.68-9.07-4.68-15.26Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Search for Articles on<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b603504 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"b603504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nusit.nus.edu.sg\/itcare\/about\/#contact\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Can't log in to A.S.K.?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4f7cde8\" data-id=\"4f7cde8\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7b5506 elementor-widget elementor-widget-image\" data-id=\"e7b5506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img-1024x1024.png\" class=\"attachment-large size-large wp-image-103\" alt=\"\" srcset=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img-1024x1024.png 1024w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img-300x300.png 300w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img-150x150.png 150w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img-768x768.png 768w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/home_img.png 1178w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82fdbdf elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"82fdbdf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M790.5,93.1c-59.3-5.3-116.8-18-192.6-50c-29.6-12.7-76.9-31-100.5-35.9c-23.6-4.9-52.6-7.8-75.5-5.3\n\tc-10.2,1.1-22.6,1.4-50.1,7.4c-27.2,6.3-58.2,16.6-79.4,24.7c-41.3,15.9-94.9,21.9-134,22.6C72,58.2,0,25.8,0,25.8V100h1000V65.3\n\tc0,0-51.5,19.4-106.2,25.7C839.5,97,814.1,95.2,790.5,93.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1db26f5 elementor-invisible\" data-id=\"1db26f5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;slideInLeft&quot;,&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0779aec elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0779aec\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-0314016\" data-id=\"0314016\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94eb8c1 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"94eb8c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>Speed up your workflow<\/b> with these quick tips.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9e24dee clickable\" data-id=\"9e24dee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cee51a elementor-position-inline-end tips_hover elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"6cee51a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_effect&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI1MyIsInRvZ2dsZSI6ZmFsc2V9\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Too many folders in Outlook?\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI1MyIsInRvZ2dsZSI6ZmFsc2V9\" >\n\t\t\t\t\t\t\tToo many folders in Outlook?\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t\u201cPin\u201d the important ones for quicker access by adding them to your favourites. They will...\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-729fb97 clickable\" data-id=\"729fb97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ff7547 elementor-position-inline-end tips_hover elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"7ff7547\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_effect&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI0NiIsInRvZ2dsZSI6ZmFsc2V9\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Got a big monitor screen?\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI0NiIsInRvZ2dsZSI6ZmFsc2V9\" >\n\t\t\t\t\t\t\tGot a big monitor screen?\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou can multi-task between different apps in the same view on Windows 10, by dragging...\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-9d71ed7 elementor-hidden-mobile\" data-id=\"9d71ed7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a0d459 elementor-widget elementor-widget-spacer\" data-id=\"7a0d459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5a59ade elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5a59ade\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-222873b elementor-hidden-mobile\" data-id=\"222873b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c61fe0 elementor-widget elementor-widget-image\" data-id=\"8c61fe0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"285\" src=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-300x285.png\" class=\"attachment-medium size-medium wp-image-1229\" alt=\"\" srcset=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-300x285.png 300w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-1024x973.png 1024w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-768x730.png 768w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-1536x1460.png 1536w, https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2023\/03\/bITbIT-computer-R-2048x1946.png 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-17fa858 clickable\" data-id=\"17fa858\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-28c2b99 elementor-position-inline-end tips_hover elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"28c2b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_effect&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI4MyIsInRvZ2dsZSI6ZmFsc2V9\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Saved the wrong file in Dropbox?\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI4MyIsInRvZ2dsZSI6ZmFsc2V9\" >\n\t\t\t\t\t\t\tSaved the wrong file in Dropbox?\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou can restore previous version, by right-clicking the file in your Dropbox Portal and...\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-61c684b clickable\" data-id=\"61c684b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01eba29 elementor-position-inline-end tips_hover elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"01eba29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_effect&quot;:&quot;yes&quot;,&quot;motion_fx_tilt_direction&quot;:&quot;negative&quot;,&quot;motion_fx_tilt_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI4OSIsInRvZ2dsZSI6ZmFsc2V9\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Have a go-to in A.S.K.?\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-circle\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjI4OSIsInRvZ2dsZSI6ZmFsc2V9\" >\n\t\t\t\t\t\t\tHave a go-to in A.S.K.?\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIf you have a service request form or knowledge article that you always use in A.S.K....\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-018db0c\" data-id=\"018db0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee4461d elementor-widget elementor-widget-spacer\" data-id=\"ee4461d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d8f6da8\" data-id=\"d8f6da8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39848e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39848e3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-be2d0ab\" data-id=\"be2d0ab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ef8cda elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3ef8cda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nusit.nus.edu.sg\/itcare\/about\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More About What We Do<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2101ca1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2101ca1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ef98b41\" data-id=\"ef98b41\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Got a&nbsp;Request an&nbsp;Issue a&nbsp;Question ? IT Care always has your back. Announcement Board ALCA X &#8211; IT&#8217;s simplified Offering you the very best of AI-powered IT support with ALCA X! Skip the queue at IT Care and get instant, accurate and timely solutions for all your IT needs. Account &amp; Password Reset (forgotten) NUS-ID Password [&hellip;]<\/p>\n","protected":false},"author":7127,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Home - IT Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nusit.nus.edu.sg\/itcare\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Home - IT Care\" \/>\n<meta property=\"og:description\" content=\"Got a&nbsp;Request an&nbsp;Issue a&nbsp;Question ? IT Care always has your back. 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Account &amp; Password Reset (forgotten) NUS-ID Password [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nusit.nus.edu.sg\/itcare\/\" \/>\n<meta property=\"og:site_name\" content=\"IT Care\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-06T08:48:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png\" \/>\n\t<meta property=\"og:image:width\" content=\"541\" \/>\n\t<meta property=\"og:image:height\" content=\"732\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/\",\"url\":\"https:\/\/nusit.nus.edu.sg\/itcare\/\",\"name\":\"Home - IT Care\",\"isPartOf\":{\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png\",\"datePublished\":\"2022-06-17T09:17:39+00:00\",\"dateModified\":\"2026-03-06T08:48:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/nusit.nus.edu.sg\/itcare\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#primaryimage\",\"url\":\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png\",\"contentUrl\":\"https:\/\/nusit.nus.edu.sg\/itcare\/wp-content\/uploads\/sites\/8\/2022\/06\/ab-person.png\",\"width\":541,\"height\":732},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/nusit.nus.edu.sg\/itcare\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Home\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/nusit.nus.edu.sg\/itcare\/#website\",\"url\":\"https:\/\/nusit.nus.edu.sg\/itcare\/\",\"name\":\"IT Care\",\"description\":\"NUS Information Technology\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/nusit.nus.edu.sg\/itcare\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Home - IT Care","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/nusit.nus.edu.sg\/itcare\/","og_locale":"en_US","og_type":"article","og_title":"Home - IT Care","og_description":"Got a&nbsp;Request an&nbsp;Issue a&nbsp;Question ? 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